Yes, with the “self-managed team” model: we provide the foundation, monitoring, and governance, while you retain leadership.

Yes. When a cancellation is made, we compare the value of the hours used to the payments already made: if you have used more hours, you will be billed for the difference; otherwise, the payments made will not be refunded.

Security is an integral part of our support services: security audits, governance, and certification of deployments. We help you deploy AI securely within your organization.

Each package includes technology monitoring, meetings with your expert, recommendations, and a roadmap with governance. The higher-tier packages also include training for your teams, agent setup, and weekly meetings. Additional projects are billed at our standard rates, with a 5% or 8% discount depending on the package.

About 100 hours per year for “Digital Advantage,” about 200 for “Strategic Priority.” The monthly payment is fixed, but the bank rolls over unused hours annually: you can use more in the first few months and then slow down. Up to 20% of unused hours carry over to the following year. A monthly check-in is maintained even during slow months, and only actual minutes are charged.

Yes, depending on how your needs change. Your advisor will review your situation with you during your meetings to adjust the level of support up or down as needed.

A dedicated AI architect leads the initiative and, as needed, enlists the help of Explorai’s team of 50 experts in the fields of development, operations research, data visualization, cybersecurity, and finance.

The agents provided belong to you. The solutions retain human oversight of decisions. The AI usage policy and compliance with Law 25 are part of the initial framework.

The choice depends on the desired pace and your ability to commit, not on your size. The assessment is specifically designed to confirm this: if the assessment shows that more or fewer hours are needed, we’ll adjust the package—up or down—at no extra cost.

This is neither a down payment nor a retainer. It is the initial scoping phase: an audit of your systems and security, clarification of governance, selection of the generative AI tool, training for the steering committee, and a 12- to 18-month roadmap, including costs, estimated returns, and the order of implementation for each initiative. This process takes 4 to 6 weeks and can be conducted in parallel with training. By the end, you’ll know the cost of each project before committing to it.

Projects ranging from 50 to 60 hours or fewer are covered under the agreement. A major project is subject to a separate quote, with a dedicated team and a discount on the standard rate of 5% for the Digital Advantage and 8% for the Strategic Priority. Since the analysis has already been completed, this quote is less expensive than a project started from scratch.