Terms and conditions

Welcome to the Explorai website (the "Site"). By using the Site, you agree to follow and be bound by the following terms and conditions regarding your use of the Site ("Terms of Use") and our Privacy Policy.

If you have any questions or complaints, please contact us using the contact form on the Site. This document informs you of your rights and our obligations towards you with regard to the processing and control of your personal data. Please read it carefully.

Privacy policy

Your privacy is important to Explor.ai (the "Site"). This statement discloses the information practices for our services, including the type of information processed, collected and tracked, how the information is used, and with whom the information is shared. We respect your right to privacy and the trust you place in us when dealing with you.

We do everything in our power to nurture that trust. We protect your privacy and confidentiality. We understand that all visitors to our explor.ai site have the right to know that their personal data will not be used for unintended purposes, and will not be accidentally shared with third parties.

Use of personal information

We do not use the data entered or output via our data analysis services, except to provide and improve the service we offer you. The only information currently retained for other purposes is that which comes from our registration forms where you may be asked to provide certain information (such as an e-mail address). This information is used to contact you about products/services on our site in which you have expressed an interest.

We only have access to information that you voluntarily provide to us by e-mail or other direct contact means. We will not sell or rent this information to anyone. We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside our organization, except as necessary to fulfill your request, for example, to respond to an e-mail or to collect data you have sent to us. Metadata concerning the information collected (but not the information collected itself) may also be used for internal analysis purposes.

Unless you prevent us from doing so, we may contact you by e-mail in the future to inform you of new products or services, or changes to this privacy policy.

Data storage and access

All the documents you download will be accessible solely for the purpose of providing the service. This includes analysis as well as any quality checks necessary to properly provide the service in its entirety, including future features. All downloaded files are kept on our systems in a fully encrypted state, and in an operational state for as long as is necessary to provide the service, after which the operational copy is immediately deleted.

Data security

The Site is committed to maintaining a high level of security for all uploaded data. However, it should be borne in mind that there is always a risk when data is transmitted over the Internet. Consequently, we cannot guarantee complete security. To maximize the security of any data you may transfer to us, SSL certificates are used when transferring files to and from our servers. In addition, all data is stored in a fully encrypted state.

Use of cookies

We use "cookies" on this site. A cookie is a small file stored on a site visitor's hard drive to help us improve access to our site and identify repeat visitors to our site. For example, cookies may enable us to track the interests of our users in order to improve their experience on our site. The use of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (for example, analysis or marketing tools). However, we have no access to or control over these cookies.